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The key purpose of the Homecare department is to provide a service for those people
who need help to live an independent life,
and the mission statement
of most organisations places the
service user at the heart of the service. The Burall InfoCare
solution has been specifically designed to ensure that all
the stakeholders in care benefit from the system:
Good for the Service User
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Clients who make a payment towards their care expect to pay for what they have received. The InfoCare unit
allows accurate billing information to be exported to billing software thus providing accurate invoicing.
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Fewer queries means faster billing and received payments.
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A non-urgent 'call me' button informs the providers of the care of changes of circumstance.
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The Burall InfoCare unit will monitor the temperature of the room and provide alerts if it moves outside of set
parameters.
Good for Commissioning
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Supports the reporting required to achieve the national outcomes.
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Data accuracy and valuable management reporting allows informed decisions to be made about future trends in
care delivery and a real time picture of the care delivered against the care planned
Good for Care Providers
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Reduces administration of manually collected timesheets.
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Provides accurate feedback on the allocation of resources.
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Allows for staffing levels to be managed efficiently.
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Complements Lone Worker strategies by giving accurate information
of staff locations.
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