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Burall InfoCare customer, Nottinghamshire County Council have won
the coveted e-Government Award at the National Awards for Local Government, for their implementation of the InfoCare system.
The LGC Awards ceremony took place at the prestigious Grosvenor
House Hotel on London's Park Lane on 13 March 2006. Hosted by comedian Jimmy Carr, the
Awards ceremony was a celebration of the very best achievements in local government and attracted over
1200 attendees.
The e-Government category goes to the Council who can best demonstrate the effective use of Information
Technology to transform the delivery of public services, so was recognition of the impact that the novel InfoCare system has on
the delivery of homecare services by Nottinghamshire County Council Social Services department.
Paul McKay, Assistant Director of Social Services, who was at the ceremony to receive the award along side
Sylvia Rowley, Project Manager, and Pauline McCoy, Head of Direct Service, said "We are absolutely delighted to receive this award
in recognition of the whole team who have worked hard, with imagination and good humour to introduce radical improvements to
our service." He added "The support of Burall through this process has been invaluable and I want to thank them for all their
efforts and assistance."
Lawrence Faulkner, InfoCare Director, said "We have always felt passionate about the use of appropriate
technologies to accurately measure the quality of delivered homecare so that precious resources can be focused where they are most
needed and the Service Users sit at the heart, not the end, of the process. This award recognises the impact our system has
had on actual service delivery and the very positive feedback from all the stakeholders in homecare.
"To encourage innovation in the homecare sector, which, of the all the sectors of local
government, has probably least-utilised technology advances, Burall InfoCare are sponsoring the IT Innovator category at the
National Homecare Awards in May." [See here for details.]
The final word went to Peter DeVito, Technical Director and principal designer of the
InfoCare system. Wearing one of his trademark waistcoats,
he said "The old-fashioned telephone-based technologies used by some Councils are wholly inadequate to cope
with the new drivers within a modern flexible service so our system has been designed from the bottom-up to include all
stakeholders. Notts have been rightly demanding of Service-centric features and I'm proud to see that others recognise we
have risen to the challenge!"
Full details of the awards, all the categories and winners can be found
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From Notts. (L to R) Sylvia Rowley (Project Manager), Pauline McCoy (Head of Service) and Paul McKay (Assistant
Director of Social Services)
The e-Government Award was presented at London's Grosvenor House Hotel.
From Burall InfoCare (L to R) Lawrence Faulkner (Director), Peter DeVito (Technical Director) and Rod Duddin
(General Manager) on Award night
Comedian Jimmy Carr was Master of Ceremonies
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